Job Description
RMG
Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

Job Purpose

The job holder is responsible for ensuring overall quality of the Enterprise Banking and Consumer Banking credit portfolios by working on fraud control measures to ensure that only genuine credits are approved.

Key Accountabilities
Set up a robust and innovative Front end, pre-disbursement and Post disbursement fraud control and prevention mandate.
Excellent knowledge of handling Experian Hunter, a fraud tool.
Strong Establish and Train Fraud Management skills to CRM / RAC / RM on fraud detection and best practices.
Interact closely with CFRM team to monitor & validate, action on cases basis of suspicious, doubtful triggers and suspected cases received through QC / verification.
Manage the relationship with fraud vendors including periodic quality reviews, cost control, TAT, etc.
MIS - Reports and survey reports preparation, adherence to TAT will be key KPI


Job Duties & responsibilities
The position will execute and carry out the agreed Fraud Framework that has been agreed and approved in the SOP
Ability to verify customer information, validation of doubtful suspect customer's documents etc.
Need to handle day to day Experian Hunter tool for Credit card
The position will have its set of daily activities and a set of given monthly activities to be fulfilled.
The position will undergo detailed walkthrough and familiarisation on Credit Card products, process, program etc.


Required Experience

One to Three years of experience as Manager in Bank (preferably in Fraud Control Unit for Credit Card).

Education / Preferred Qualifications

Professional qualification, graduate or post-graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of fraud risk control measures for Credit Card markets.

Core Competencies
Good analytical and presentation skills (conversant with MS Office)
Good interpersonal skills
Good knowledge of industries/sectors