We are inviting applications for the position of Duty Manager. The details are below:


Designation: Asst. ManagerLevel: 1CDepartment: Ground ServicesDivision: Ground Services and ProjReporting Manager: Airport Manager

Job Overview
Responsible for providing effective and efficient services to all the Vistara flights operating during the shift in conformity to the provisions of the Airport Handling Manual and for the efficient performance of all duties by the subordinate staff.

Key Responsibilities
Works closely with GHA and all airport departments to ensure on-time flight closure and passenger boarding in achieving the on-time Performance targets and handle emergency situationsProvide support to staff in case of Flight Disruptions, Misconnections etc. and ensuring passengers are provided with full support during any disruptionWell conversant with the details of the arrivals/departures and other commitments to be met, like travel of VIP/CIP, and assign staff for the purposeEffective management of available resources including manpower. Allocation of duties to staff, briefs them about their functions and latest instructions on handling procedures, and deploy them in timeRender all possible assistance to other departments in disposing of commercial related complaints and in ensuring on-time performanceFacilitates the Ramp Handling activities in liaison with G.H.A., Caterers, Fuels, Maintenance, Cargo, and Crew to expedite departure. Works with all departments to ensure on-time performancePreventive measures to ensure there is no revenue leakage/theft or pilferage occurs at Airport levelContingency Handling PreparednessTake prompt actions on all the incidents, carry out on-the-spot enquiries into the case of theft/ pilferage, intervene in cases of violation of handling procedures/regulations and submit report without delayContingency Handling Preparedness


Skills/Attributes

Self-starter and should be able to do multi-taskingShould possess organizational & time management skillsExcellent written and oral communication skillsMust have excellent command over MS Office


Work Experience

Preferably 7-9 years of Aviation/ Hospitality Industry experience


Qualification

Graduate from a recognized university


Location


Delhi AirportRole: Airport Duty Manager